Client Care Tech
Job DetailsLevelEntryJob LocationPawhuska Hospital, Inc.
- Pawhuska, OKPosition TypeFull TimeJob ShiftDayDescriptionFull time day shift M-FPosition Summary Process billing through Medicare/Medicaid and verify treatment coverage with client's insurance.
Manage new client admissions, complete intake paperwork with client and enter in hospital database.
Code client schedules for intensive ongoing therapy sessions and monthly doctor visits by working closely with drivers to coordinate treatment days and transportation according to treatment plan.
Provide customer service by responding to information requests, answering client questions, resolving scheduling conflicts, connection clients with community resources, etc.
Transport handicapped and/or elderly clients to facility and home.
Coordinate with hospital cafeteria staff to provide lunch to clients and provide assistance to those clients who cannot feed themselves independently.
QualificationsMinimum
Qualifications:
Ability to project a professional Image.
Ability to communicate well with others and ability to make independent judgment.
Must comprehend, and comply with company rules and policies Previous experience working with elderly preferred.
Must possess a valid Oklahoma Drivers License Knowledge of various office equipment such as ten-key adding machine, computer, fax, and copier etc.
Previous supervisory experience in Hospital preferred.
Education and/or
Experience:
High school diploma or equivalent.
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES To perform this job successfully, an individual must be able to perform each key function satisfactorily based on five overall skills categories; assessment, planning, intervention, evaluation and teaching/coaching.
Reasonable accommodations may be made to enable individuals with disabilities to perform the key functions.
JOB FUNCTIONS:
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES To perform this job successfully, an individual must be able to perform each key function satisfactorily based on five overall skills categories; assessment, planning, intervention, evaluation and teaching/coaching.
Reasonable accommodations may be made to enable individuals with disabilities to perform the key functions.
Transports clients Schedules clients for group and individual therapy.
Schedules telemetry visits.
Schedules vehicle maintenance.
Completes chart audits, gathers QAPI information and participates in QAPI.
Communicates with dietary the number of meals needed and any special diet specifications.
Communicates with clients primary care physicians to receive medications list and H&P.
Communicates to clients therapist, doctor or primary physician and problems the client may be having.
Keeps doctors on schedule for meetings with clients, tracks doctors paperwork when received and uploads into the EHR.
Communicates between therapist and doctor any changes in status, or concerns that the treatment team may see in a client that may reduce or intensify therapy days.
Connects clients with community resources such as Home Health, transportation, meals on wheels etc.
Verifies clients insurance coverage, manages new client admissions and client billing.
Works closely with drivers to coordinate times and days for transportation for clients.
Recommended Skills Audio Equipments Auditing Billing Customer Service Databases Medicaid Estimated Salary: $20 to $28 per hour based on qualifications.
- Pawhuska, OKPosition TypeFull TimeJob ShiftDayDescriptionFull time day shift M-FPosition Summary Process billing through Medicare/Medicaid and verify treatment coverage with client's insurance.
Manage new client admissions, complete intake paperwork with client and enter in hospital database.
Code client schedules for intensive ongoing therapy sessions and monthly doctor visits by working closely with drivers to coordinate treatment days and transportation according to treatment plan.
Provide customer service by responding to information requests, answering client questions, resolving scheduling conflicts, connection clients with community resources, etc.
Transport handicapped and/or elderly clients to facility and home.
Coordinate with hospital cafeteria staff to provide lunch to clients and provide assistance to those clients who cannot feed themselves independently.
QualificationsMinimum
Qualifications:
Ability to project a professional Image.
Ability to communicate well with others and ability to make independent judgment.
Must comprehend, and comply with company rules and policies Previous experience working with elderly preferred.
Must possess a valid Oklahoma Drivers License Knowledge of various office equipment such as ten-key adding machine, computer, fax, and copier etc.
Previous supervisory experience in Hospital preferred.
Education and/or
Experience:
High school diploma or equivalent.
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES To perform this job successfully, an individual must be able to perform each key function satisfactorily based on five overall skills categories; assessment, planning, intervention, evaluation and teaching/coaching.
Reasonable accommodations may be made to enable individuals with disabilities to perform the key functions.
JOB FUNCTIONS:
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES To perform this job successfully, an individual must be able to perform each key function satisfactorily based on five overall skills categories; assessment, planning, intervention, evaluation and teaching/coaching.
Reasonable accommodations may be made to enable individuals with disabilities to perform the key functions.
Transports clients Schedules clients for group and individual therapy.
Schedules telemetry visits.
Schedules vehicle maintenance.
Completes chart audits, gathers QAPI information and participates in QAPI.
Communicates with dietary the number of meals needed and any special diet specifications.
Communicates with clients primary care physicians to receive medications list and H&P.
Communicates to clients therapist, doctor or primary physician and problems the client may be having.
Keeps doctors on schedule for meetings with clients, tracks doctors paperwork when received and uploads into the EHR.
Communicates between therapist and doctor any changes in status, or concerns that the treatment team may see in a client that may reduce or intensify therapy days.
Connects clients with community resources such as Home Health, transportation, meals on wheels etc.
Verifies clients insurance coverage, manages new client admissions and client billing.
Works closely with drivers to coordinate times and days for transportation for clients.
Recommended Skills Audio Equipments Auditing Billing Customer Service Databases Medicaid Estimated Salary: $20 to $28 per hour based on qualifications.
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