Business office specialist
Job DetailsLevelExperiencedJob LocationPawhuska Hospital, Inc.
- Pawhuska, OKPosition TypeFull TimeEducation LevelHigh SchoolTravel PercentageNoneJob ShiftDayJob CategoryFinanceBusiness office specialistMonday - Friday 8am-4:
30pm (Position requires 2 eight hour weekend shifts per month)Position Summary First point of customer contact for general inquiries like pricing, products, scheduling etc.
Admits patients for testing, hospitalization, and procedures.
Builds and maintains a business relationship with clients by providing prompt and accurate service so as to promote customer loyalty.
Ensures delivery of excellent customer service through fast and accurate processing of orders, communication, and coordinating with other departments to resolve inquires.
Position Summary Expanded:
Under the Oklahoma Medical Marijuana and Patient Protection Act, (The Unity Bill) this position is considered a Safety-sensitive position.
Safety-sensitive is defined to include any job that includes tasks or duties that could affect the safety and health of the employee performing the task or others.
Employees working in safety-sensitive roles are subject to this exception and subject to disciplinary action in the event of a positive test for marijuana or its metabolites.
SUPERVISORRevenue Cycle ManagerPosition Supervisory ResponsibilitiesSupervisory Positions may include:
None - Works with all hospital staff and fosters external relationships with physicians and practitioners.
Position QualificationsMinimum Qualifications BLS certification upon hire.
Demonstrates initiative, ability to work with others, and professional judgement.
Education and/or Experience Ability to communicate effectively both verbally and in writing.
High School diploma or GED required.
Required educational levels call for proof at time of hire.
Hospital Registration experience preferred Licensure/CertificationBLS certified.
Language Skills English is the primary language.
Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures or governmental regulations.
Ability to interpret reports, business correspondence, and policy/procedure manuals.
Ability to effectively present information and respond to questions from groups of managers, physicians, clients, customers, employees, and the public.
Mathematical SkillsAbility to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions and decimals.
Reasoning Ability Ability to apply common sense understanding to carry out instruction furnished in written, oral, and/or diagram form.
Ability to define and solve problems, collect data, establish facts, and draw valid conclusions.
Essential Functions and Responsibilities To perform this job successfully, an individual must be able to perform each key function satisfactorily.
Each category will be assessed on performance measurements of appropriateness, efficiency, effectiveness, and timeliness.
Reasonable accommodations may be made to enable individuals with disabilities to perform the key functions.
Job FunctionsAnswer incoming calls regarding patient accounts.
Research account issues; correct and/or initiate correction of errors Initiate outgoing telephone contact and written correspondence in order to receive payment and/or payment arrangements, reduce bad debt and AR days, and increase cash collection.
Respond to or forward as needed all non-cash business office correspondence.
Assist registration, charge posting, and medical records as necessary.
Ability to supervise and lead others as needed (i.
e.
training, orienting new employees)Other duties as assigned Additional Responsibilities Comply with HIPAA regulatory requirements.
Adhere to the companies/facilities philosophy, mission, and policies and procedures.
Support the facility goals and objectives.
Maintains a good attendance record and follows all hospital rules, policies and procedures.
Maintains open and effective communications with patients and their nurses, physicians, peers, supervisors, and students.
Establishes and maintains excellent interdepartmental and interpersonal relationships.
Attends departmental meetings and in-services to stay current with the developments of the department and hospital.
Observes that proper safety measures are enforced in the techniques used on patients receiving therapy.
Maintains high safety standards in the facility.
Interpersonal Skills Demonstrates active listening techniques.
Gains support through effective relationships.
Treats others with dignity and respect; seeks feedback.
Demonstrates honesty and integrity at all times in care and use of patient and facility property.
Demonstrates and understands the importance of and respect for the rights, dignity, and individuality of each patient in all interactions.
Demonstrates respect for co-workers and responds to the needs of patients by complying with facility policies.
Position QualificationsMinimum Qualifications BLS certification upon hire.
Demonstrates initiative, ability to work with others, and professional judgement.
Education and/or Experience Ability to communicate effectively both verbally and in writing.
High School diploma or GED required.
Required educational levels call for proof at time of hire.
Hospital Registration experience preferred Licensure/CertificationBLS certified.
Language Skills English is the primary language.
Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures or governmental regulations.
Ability to interpret reports, business correspondence, and policy/procedure manuals.
Ability to effectively present information and respond to questions from groups of managers, physicians, clients, customers, employees, and the public.
Mathematical SkillsAbility to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions and decimals.
Reasoning Ability Ability to apply common sense understanding to carry out instruction furnished in written, oral, and/or diagram form.
Ability to define and solve problems, collect data, establish facts, and draw valid conclusions.
Essential Functions and Responsibilities To perform this job successfully, an individual must be able to perform each key function satisfactorily.
Each category will be assessed on performance measurements of appropriateness, efficiency, effectiveness, and timeliness.
Reasonable accommodations may be made to enable individuals with disabilities to perform the key functions.
Additional Responsibilities Comply with HIPAA regulatory requirements.
Adhere to the companies/facilities philosophy, mission, and policies and procedures.
Support the facility goals and objectives.
Maintains a good attendance record and follows all hospital rules, policies and procedures.
Maintains open and effective communications with patients and their nurses, physicians, peers, supervisors, and students.
Establishes and maintains excellent interdepartmental and interpersonal relationships.
Attends departmental meetings and in-services to stay current with the developments of the department and hospital.
Observes that proper safety measures are enforced in the techniques used on patients receiving therapy.
Maintains high safety standards in the facility.
Interpersonal Skills Demonstrates active listening techniques.
Gains support through effective relationships.
Treats others with dignity and respect; seeks feedback.
Demonstrates honesty and integrity at all times in care and use of patient and facility property.
Demonstrates and understands the importance of and respect for the rights, dignity, and individuality of each patient in all interactions.
Demonstrates respect for co-workers and responds to the needs of patients by complying with facility policies.
Recommended Skills Active Listening Basic Life Support Business Correspondence Communication Customer Service Data Collection Estimated Salary: $20 to $28 per hour based on qualifications.
- Pawhuska, OKPosition TypeFull TimeEducation LevelHigh SchoolTravel PercentageNoneJob ShiftDayJob CategoryFinanceBusiness office specialistMonday - Friday 8am-4:
30pm (Position requires 2 eight hour weekend shifts per month)Position Summary First point of customer contact for general inquiries like pricing, products, scheduling etc.
Admits patients for testing, hospitalization, and procedures.
Builds and maintains a business relationship with clients by providing prompt and accurate service so as to promote customer loyalty.
Ensures delivery of excellent customer service through fast and accurate processing of orders, communication, and coordinating with other departments to resolve inquires.
Position Summary Expanded:
Under the Oklahoma Medical Marijuana and Patient Protection Act, (The Unity Bill) this position is considered a Safety-sensitive position.
Safety-sensitive is defined to include any job that includes tasks or duties that could affect the safety and health of the employee performing the task or others.
Employees working in safety-sensitive roles are subject to this exception and subject to disciplinary action in the event of a positive test for marijuana or its metabolites.
SUPERVISORRevenue Cycle ManagerPosition Supervisory ResponsibilitiesSupervisory Positions may include:
None - Works with all hospital staff and fosters external relationships with physicians and practitioners.
Position QualificationsMinimum Qualifications BLS certification upon hire.
Demonstrates initiative, ability to work with others, and professional judgement.
Education and/or Experience Ability to communicate effectively both verbally and in writing.
High School diploma or GED required.
Required educational levels call for proof at time of hire.
Hospital Registration experience preferred Licensure/CertificationBLS certified.
Language Skills English is the primary language.
Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures or governmental regulations.
Ability to interpret reports, business correspondence, and policy/procedure manuals.
Ability to effectively present information and respond to questions from groups of managers, physicians, clients, customers, employees, and the public.
Mathematical SkillsAbility to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions and decimals.
Reasoning Ability Ability to apply common sense understanding to carry out instruction furnished in written, oral, and/or diagram form.
Ability to define and solve problems, collect data, establish facts, and draw valid conclusions.
Essential Functions and Responsibilities To perform this job successfully, an individual must be able to perform each key function satisfactorily.
Each category will be assessed on performance measurements of appropriateness, efficiency, effectiveness, and timeliness.
Reasonable accommodations may be made to enable individuals with disabilities to perform the key functions.
Job FunctionsAnswer incoming calls regarding patient accounts.
Research account issues; correct and/or initiate correction of errors Initiate outgoing telephone contact and written correspondence in order to receive payment and/or payment arrangements, reduce bad debt and AR days, and increase cash collection.
Respond to or forward as needed all non-cash business office correspondence.
Assist registration, charge posting, and medical records as necessary.
Ability to supervise and lead others as needed (i.
e.
training, orienting new employees)Other duties as assigned Additional Responsibilities Comply with HIPAA regulatory requirements.
Adhere to the companies/facilities philosophy, mission, and policies and procedures.
Support the facility goals and objectives.
Maintains a good attendance record and follows all hospital rules, policies and procedures.
Maintains open and effective communications with patients and their nurses, physicians, peers, supervisors, and students.
Establishes and maintains excellent interdepartmental and interpersonal relationships.
Attends departmental meetings and in-services to stay current with the developments of the department and hospital.
Observes that proper safety measures are enforced in the techniques used on patients receiving therapy.
Maintains high safety standards in the facility.
Interpersonal Skills Demonstrates active listening techniques.
Gains support through effective relationships.
Treats others with dignity and respect; seeks feedback.
Demonstrates honesty and integrity at all times in care and use of patient and facility property.
Demonstrates and understands the importance of and respect for the rights, dignity, and individuality of each patient in all interactions.
Demonstrates respect for co-workers and responds to the needs of patients by complying with facility policies.
Position QualificationsMinimum Qualifications BLS certification upon hire.
Demonstrates initiative, ability to work with others, and professional judgement.
Education and/or Experience Ability to communicate effectively both verbally and in writing.
High School diploma or GED required.
Required educational levels call for proof at time of hire.
Hospital Registration experience preferred Licensure/CertificationBLS certified.
Language Skills English is the primary language.
Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures or governmental regulations.
Ability to interpret reports, business correspondence, and policy/procedure manuals.
Ability to effectively present information and respond to questions from groups of managers, physicians, clients, customers, employees, and the public.
Mathematical SkillsAbility to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions and decimals.
Reasoning Ability Ability to apply common sense understanding to carry out instruction furnished in written, oral, and/or diagram form.
Ability to define and solve problems, collect data, establish facts, and draw valid conclusions.
Essential Functions and Responsibilities To perform this job successfully, an individual must be able to perform each key function satisfactorily.
Each category will be assessed on performance measurements of appropriateness, efficiency, effectiveness, and timeliness.
Reasonable accommodations may be made to enable individuals with disabilities to perform the key functions.
Additional Responsibilities Comply with HIPAA regulatory requirements.
Adhere to the companies/facilities philosophy, mission, and policies and procedures.
Support the facility goals and objectives.
Maintains a good attendance record and follows all hospital rules, policies and procedures.
Maintains open and effective communications with patients and their nurses, physicians, peers, supervisors, and students.
Establishes and maintains excellent interdepartmental and interpersonal relationships.
Attends departmental meetings and in-services to stay current with the developments of the department and hospital.
Observes that proper safety measures are enforced in the techniques used on patients receiving therapy.
Maintains high safety standards in the facility.
Interpersonal Skills Demonstrates active listening techniques.
Gains support through effective relationships.
Treats others with dignity and respect; seeks feedback.
Demonstrates honesty and integrity at all times in care and use of patient and facility property.
Demonstrates and understands the importance of and respect for the rights, dignity, and individuality of each patient in all interactions.
Demonstrates respect for co-workers and responds to the needs of patients by complying with facility policies.
Recommended Skills Active Listening Basic Life Support Business Correspondence Communication Customer Service Data Collection Estimated Salary: $20 to $28 per hour based on qualifications.
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